I purchased their deal on groupon and was excited to take my sister with me to get our hair done together. I got no response. I left a voicemail waited a few days then left a text message and waited a little longer. The deal requires you schedule an appointment so this was frustrating seeing there was no one answering so I could schedule one.. I ended up calling a few more times with no answer or call back and finally gave up. Groupon contacted the merchant to get in touch with me and i still received no call from them. Fortunately i got my money refunded after that. Both my sister and I were extremely disappointed. Not only was this unprofessional but a waste of my time.
The first time I came here, I had a Groupon for a cut/style and color. The color turned out good, and I didn't have any real issues with the haircut initially. It wasn't until I got home and hung out with friends who said they didn't even notice a difference with my hair in terms of length (I asked to get two inches off) that I realized that I misinterpreted what Amber said when she told me that one side of my hair was longer than the other because I had a lot of breakage. In any case, my hair turned out looking like it just got evened out and not actually cut. I noticed my layers also weren't brought up, and I figured I just didn't communicate what I wanted well enough.
I'm sure this salon is great if you're a repeat customer, and they already know what you want/what your style is, but it definitely didn't work out for me as a new client.
Good service, good do's :)
I stopped in to get a simple hair cut and there was no one available to help. The one girl that was there was waiting on her other customer's hair to finish processing (dye job) and she could've easily trimmed my split ends before she needed to remove the color. Unless you make an appointment in advance, don't expect to be helped and certainly don't expect the customer service to be great.
I had a mixed experience with this salon. I think the customer service is really great, and I tipped well (and am giving a second star) based on that alone. Amber was really sweet, and I feel like she had good intentions with my hair, but it just didn't turn out well at all.
I just got to this area, and looked up salons that were rated highly online, and decided to try this one. I LOVED MY EXPERIENCE THERE! Amber got me right in, that day, and delivered the exact coloring on my brunette hair that I wanted! It was so perfect, such a wonderful job! Great atmosphere, great people and I'll definitely be back again!!!
I texted Amber giving her the benefit of the doubt, and she was nice enough to fit me in two days later for another haircut. She brought up my layers, took another two inches off, and showed me the back, and it looked blended well and very good initially. However, today (the next day) after showering and styling my hair as I normally do, I noticed that the right side of my hair is now significantly LONGER than the left side, and the right side was originally the shorter side when I first came in.
After the Groupon, tip, and other small charges, I now can't afford to get this fixed, and I really would rather not come in a third time.
Studio Fifty Four Salon is a US Beauty Salon based in Taylorsville, Utah. Studio Fifty Four Salon is located at 5665 S Redwood Rd, Taylorsville, UT 84123, USA.
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